Another Successful Claim

The team at Mis-sold Claims Assist deal with many types of consumer mis-selling claims. Whether it be a holiday product, a bank dispute or a financial service that was mis-sold, our team are experts in arguing cases to get a successful outcome for our clients. That is exactly what we did for our latest clients who were the victim of a fraudulent lifestyle and concierge scheme that dates back to 2016.

Our clients were invited to attend a presentation selling a lifestyle and concierge package. This package was described to them as being of some value and with it they could book discounted holidays at a substantially reduced price and exclusive deals that were not available to anyone else except members. They were also told they would have access to discounted flights, travel, and many other things. During this meeting, they were subjected to high pressure sales tactics and the presentation went on for nearly an entire day. They were told this package would cost £10,000 and explained how it was worth every penny and over time they would save this on holidays and discounts. Our clients explained they could not afford this huge price tag and the seller agreed to lower it to just under £7,000. After hours and hours of high-pressure presentations our clients agreed to pay the price reluctantly but also felt they had no alternative but to do so simply so they could leave the premises.

It was sometime later that our clients learnt that in fact this company had been placed in liquidation and ceased trading. The company itself did not inform them this had happened. When they tried to gain access to their online membership it became apparent the company had simply shut down and not even attempted to inform their customers of this. Thankfully, they were put in touch with the team at Mis-sold Claims Assist and we have been able to claim their money back for them. If this scenario sounds familiar to you or anyone you know, get in touch with us today for some free expert advice. Our team are experts in dealing with these types of claims and we may be able to help you reclaim all your money plus interest.

The mis-selling of holiday products is, unfortunately, common practice within the holiday industry and these types of crimes often goes unreported by the most vulnerable in our society and criminal convictions are few and far between.

If you have purchased a Lifestyle / Concierge Service, a timeshare or a ‘holiday points’-based product from a resort or company and feel unhappy with the service, or feel you have been mis-sold this product, please get in touch with us to discuss how we may be able to help you with a possible Money Back Claim.